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Senior Devops Engineer
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5BT2 Me Tri Ha, Nam Tu Liem, Hanoi
Negotiable
Working Time
- Working days: Monday to Friday
- Working hours: 08:00 AM – 05:30 PM
Job Description
- Design, implement, and operate cloud-native infrastructure on AWS/GCP.
- Build and maintain optimized CI/CD pipelines to ensure product release speed and quality.
- Set up comprehensive monitoring and alerting systems (Prometheus, Grafana, Loki, Sentry, etc.) to ensure system reliability (SLA/SLO compliance).
- Lead the deployment and management of container orchestration platforms (Docker, Kubernetes, Helm) with autoscaling and self-healing capabilities.
- Collaborate closely with Backend, QA, and Security teams to standardize release, rollback, and versioning processes.
- Propose and implement security policies, secrets management, and access control (IAM, Vault, SSO, etc.).
- Continuously optimize operational costs (cost monitoring, resource usage) to ensure system efficiency, security, and stability.
Experience & Skills
- Minimum 3 years of experience as a DevOps Engineer or SRE; experience in SaaS companies or microservices architecture is a strong plus.
- Proficiency in AWS services: EKS, EC2, S3, IAM, VPC, ALB/NLB, CloudWatch, and Infrastructure as Code tools like Terraform (required).
- Hands-on experience in designing CI/CD pipelines with Jenkins: building shared libraries, using JCasC, integrating automated testing tools.
- Deep understanding of operating Kubernetes at scale, deploying applications using Helm, and managing multi-tenant architecture.
- Solid knowledge of Infrastructure as Code concepts, GitOps workflows, and automation pipelines.
- Experience in implementing and operating monitoring, logging, and tracing systems following observability best practices.
- Strong understanding of system security: CI/CD hardening, secret management, IAM/RBAC, security automation, and least privilege principles.
- Preferred: experience working with large-scale, distributed systems in multi-cloud or hybrid cloud environments.
- Strong system thinking, proactive in continuous improvement and optimization, with effective communication skills and ability to work cross-functionally.
Benefits & Perks
- Annual salary review
- 13th-month salary bonus, National Day bonus, New Year bonus, etc.
- Annual health checkups
- Comprehensive employee care: birthdays, weddings, childbirth, illnesses, etc.
- Social insurance and leave policies in accordance with company and legal regulations
- Internal perks: 50% discount on beverage prices at the cafe
- Internal activities: Year-End Party, Team Building, Parties, etc.
Training & Awards
- Opportunities to learn and join internal training programs, work with the Management Board and experienced professionals from large corporations such as Vingroup, OneMount, Viettel, MoMo, VNPay, FPT, Tiki, etc.
- Quarterly awards for outstanding initiatives and achievements
Contact
- Name: Hong Nhung (Ms)_ Human Resourse Executive
- Department: People Operations
- Email: nhansu@cardoctor.com.vn
- Website: https://cardoctor.com.vn/
Senior UI/UX Designer
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5BT2, Mễ Trì Hạ, Mễ Trì, Nam Từ Liêm, Hà Nội
Thỏa thuận
Working Time
- Monday – Friday
- Time: 8:00 – 17:30
Job Description
- Minimum 4–5 years of experience in UI/UX design, preferably with mobile design experience.
- Experience working in a product-based company or directly developing digital products (mobile/web).
- Strong logical thinking with the ability to analyze and challenge requirements from a user perspective.
- Proficiency in design tools: Figma (required), Adobe XD, Illustrator, and similar tools.
- Experience building and maintaining a Design System.
- Experience with UX Research (user interviews, usability testing, surveys, behavior analysis) is a plus.
- Strong communication skills, with the ability to clearly present ideas to stakeholders (developers, PO, marketing teams).
- Experience in team leadership and collaboration, having led a team of at least 2 members.
- Proactive mindset, eager to learn, passionate about product development and improving user experience.
Experience & Skills
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 7–9 years of software development experience, including at least 4 years as a Senior System Architect or Technical Lead.
- Hands-on experience with large-scale production systems; preference for candidates who have led architectural transformation or enterprise cloud migration initiatives.
- Strong expertise in distributed systems, microservices architecture, event-driven architecture, and message queues (Kafka/RabbitMQ).
- Deep knowledge of cloud platforms (preferably AWS; Azure/GCP acceptable), CI/CD pipelines, Infrastructure as Code (Terraform), containerization (Docker), and orchestration (Kubernetes).
- Experience with observability systems: Prometheus, Grafana, ELK stack, OpenTelemetry, etc.
- Excellent analytical and technical communication skills with the ability to work cross-functionally and manage stakeholders effectively.
- Strategic mindset with experience evaluating technical ROI, budgeting, and reorganizing engineering teams when necessary.
Benefits & Perks
- Annual salary review
- 13th-month salary bonus, National Day bonus, New Year bonus, etc.
- Annual health checkups
- Comprehensive employee care: birthdays, weddings, childbirth, illnesses, etc.
- Social insurance and leave policies in accordance with company and legal regulations
- Internal Offer: The company has its own café: 50% discount on the beverage menu for staff members
- Internal activities: Year-End Party, Team Building, Parties, etc.
Training & Awards
- Opportunities to learn and join internal training programs, work with the Management Board and experienced professionals from large corporations such as Vingroup, OneMount, Viettel, MoMo, VNPay, FPT, Tiki, etc.
- Quarterly awards for outstanding initiatives and achievements
Contact
- Name: Le Phuong Anh (Ms) – Human Resource Executive
- Department: People Operations
- Email: nhansu@cardoctor.com.vn
- Website: https://cardoctor.com.vn/
Customer Service Executive
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5BT2 Me Tri Ha, Nam Tu Liem, Hanoi
Negotiable
Working Time
- Monday – Friday
- Time: 8:00 – 17:30
Job Description
- Operate and handle operational tasks related to the company’s products and services, ensuring stable, accurate, and process-compliant operations.
- Use internal systems to receive, monitor, and distribute work requests from customers and internal departments.
- Monitor service quality to ensure compliance with the company’s regulations, standards, and commitments.
- Discuss and coordinate with relevant departments to resolve arising issues and propose solutions to improve processes and systems.
- Coordinate work implementation among related departments to ensure service quality and progress.
- Prepare periodic reports on operational performance, customer feedback, and improvement proposals for the direct manager.
Experience & Skills
- Bachelor’s degree in Business Administration, Economics, or Automotive-related fields.
- At least 1 year of experience in service/product operations.
- Ability to quickly learn and adapt to technology systems and products.
- Strong commitment to assigned goals and deadlines.
- Knowledge of the automotive industry is an advantage.
Benefits & Perks
- Annual salary review
- 13th-month salary bonus, National Day bonus, New Year bonus, etc.
- Annual health checkups
- Comprehensive employee care: birthdays, weddings, childbirth, illnesses, etc.
- Social insurance and leave policies in accordance with company and legal regulations
- Internal Offer: The company has its own café: 50% discount on the beverage menu for staff members
- Internal activities: Year-End Party, Team Building, Parties, etc.
Training & Awards
- Opportunities to learn and join internal training programs, work with the Management Board and experienced professionals from large corporations such as Vingroup, OneMount, Viettel, MoMo, VNPay, FPT, Tiki, etc.
- Quarterly awards for outstanding initiatives and achievements
Contact
- Name: Le Phuong Anh (Ms) – Human Resource Executive
- Department: People Operations
- Email: nhansu@cardoctor.com.vn
- Website: https://cardoctor.com.vn/
Scrum Master
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5BT2 Me Tri Ha, Nam Tu Liem, Hanoi
Negotiable
Working Time
- Working days: Monday to Friday
- Working hours: 08:00 AM – 05:30 PM
Job Description
- Promote and support Scrum by helping teams and stakeholders understand Scrum theory, practices, principles, and values.
- Ensure that the Scrum framework is implemented correctly and functions effectively.
- Coach the team on applying Scrum practices and values to maximize customer satisfaction.
- Guide and mentor the Scrum Team in self-organization and ownership of their work.
- Collaborate closely with the Product Owner to manage and refine the product backlog.
- Facilitate Scrum events and other necessary meetings, including Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
- Support the team in getting work done without coercion, assigning, or dictating tasks.
- Encourage open discussion, enable decision-making, and resolve conflicts constructively.
- Identify, minimize, and remove impediments that block progress.
- Provide support to the team using a servant leadership approach.
- Help the Scrum Team reach higher levels of maturity and effectiveness.
- Collaborate with other Scrum Masters to enhance the adoption and impact of Scrum across the organization.
Personal Attributes
- Able to create a safe and supportive environment where issues can be raised without fear of blame, judgment, or retribution.
- Motivational and resilient, capable of uplifting team morale during challenging times.
Experience & Skills
- Possess over 3 years of professional experience in the role of Scrum Master
- Having knowledge of Scrum techniques and artifacts.
- Working technical knowledge of the software development process – design, development, test, and deployment
- Strong communication, collaboration, leadership, conflict resolution, and time management skills
- Applicable knowledge of the technologies used by the team
- Analytical skills to be able to solve problems and remove impediments
- Strong interpersonal skills including mentoring, coaching, collaborating, and team building
- Certified Scrum Master is a plus
Benefits & Perks
- Annual salary review
- 13th-month salary bonus, National Day bonus, New Year bonus, etc.
- Annual health checkups
- Comprehensive employee care: birthdays, weddings, childbirth, illnesses, etc.
- Social insurance and leave policies in accordance with company and legal regulations
- Internal Offer: 50% discount on the beverage menu for staff members
- Internal activities: Year-End Party, Team Building, Parties, etc.
Training & Awards
- Opportunities to learn and join internal training programs, work with the Management Board and experienced professionals from large corporations such as Vingroup, OneMount, Viettel, MoMo, VNPay, FPT, Tiki, etc.
- Quarterly awards for outstanding initiatives and achievements
Contact
- Name: Pham Thi Nga (Ms)_ Human Resourse Executive
- Department: People Operations
- Email: nhansu@cardoctor.com.vn
- Website: https://cardoctor.com.vn/
View more career opportunities
Our Recruitment Process
Application Submission
All applications must be submitted online via the CarDoctor career website.
Result Confirmation
Successful candidates will receive an official job offer via email.
Application Screening
After the initial screening process, the HR department will contact shortlisted candidates for the Professional Discussion round.
Information Verification
Candidates must provide at least two references for verification.
Additionally, we may verify other necessary information, such as criminal records, qualifications, and medical check-ups if required.
Interview
Candidates may be interviewed through preliminary discussions, group interviews, or individual interviews.
Application Submission
Candidates search for recruitment information on the website or career page.
Application Screening
The HR department filters applications based on job criteria. Review candidates experience, skills, and suitability. Select candidates who best meet the job requirements.
Interview
Contact shortlisted candidates to invite them for an interview. Notify candidates of the interview schedule and format. Conduct interviews in multiple rounds: group or individual. Assess candidates skills, experience, and attitude.
Information Verification
Gather feedback from interviewers. Contact references to verify information. Check candidates work experience, education, and skills.
Result Confirmation
Notify candidates of the results via email or phone. Send job offers to candidates. Guide them through the onboarding process and related procedures. Express gratitude and maintain contact with unsuccessful candidates.
Benefits and Compensations
Salary & Allowances
- Competitive salary, commensurate with ability and experience.
- Regular salary reviews every 6 months and annually.
- Comprehensive welfare policy: birthdays, sickness, maternity, bereavement, and personal events.
- Quarterly bonuses for individuals or teams with outstanding performance or exceptional initiatives.
- Fully equipped pantry area.
Work Environment
Ensures work-life balance: 12 annual leave days.
Culture of effective communication.
Frequent internal bonding activities.
Regular health check-ups at reputable clinics.
Comfortable, non-restrictive dress code.
Learning and Development
- Team training sessions and frequent discussions on professional skills.
- Open to employee feedback and collective growth.
- Opportunities for career advancement and rotation across different teams.
- Unlimited networking with leading domestic and international organizations.
Core Values
Creativity and Innovation
Continuously seeking and promoting creative solutions.
Quality
Quality is the top priority, from products to services, committed to providing the best experience for customers.
Responsibility
Valuing social and environmental responsibility, always aiming for sustainable and positive development.
People Oriented
Placing high priority on developing and taking care of the workforce, encouraging diversity, and creating a positive work environment.
Collaboration
The power of collaboration creates long-term value through relationships with strong partners.
Life at CarDoctor
At CarDoctor, we believe that work is more than just a job, it’s a journey of growth, collaboration, and shared success. We are committed to fostering an environment where every team member can thrive, innovate, and feel truly valued.
- Well-Rounded Benefits Package.
- Competitive Salary and Performance-Based Bonuses.
- A Culture of Connection and Human Centric Values.
- A Dynamic, Young Work Environment.
“Join us at CarDoctor, where your career is not just about work, it’s about thriving in a community that inspires and empowers you to reach new career heights!”
